Who Are We?

We are a team of medical and allied health practitioners aiming to bring the best and most comprehensive medical care to our patients and their family. We will treat you as we would like to be treated as patients, to be sensitive to your needs, and to be competent and at the forefront of medical knowledge and skills so as to bring out the best of your health. We believe and practice a holistic approach to your care.

We strive to provide as many health services as possible under one roof to provide convenience and simplicity to our patients.  Hawthorn East Medical Clinic offers GP, specialists and allied health consultations. There is also a pathology collection centre in house. Your every need is taken care of.

Allied Health Providers Available at HEMAC

Our primary goal is to provide personalised and effective health care to our patients; whether you are seeing one of our doctors or allied health professionals – these services are available to all. You don’t need to be a patient of one of our doctors to access these services.

We are available to provide specialised services for corporate and businesses, both onsite or at your business.

HEMAC provides a range of services under one roof so our patients do not need to travel further to access quality healthcare.


Yvonne Lin

Melbourne Pathology

Please speak to our receptionist about the services you require or our specialists about what may be concerning you.

Frequently Asked Questions

You may have some queries or concerns regarding treatment for Allied Health Services.

You can see any of these allied health services by private appointment. You don’t need a referral from your own treating doctor or one of HEMAC’s professional doctors.

If you are under an a Medicare Enhanced Primacy Care Plan and this was organised by your treating doctor – you can see HEMAC’s Allied Health Services – as long as you have your referral with you.

All you have to do is call us on 9078 9997 during HEMAC’s operating hours or alternatively please send us an email at info@hemac.com.au and we will be in contact with you to organise your appointment.
For private patients, yes there are fees payable and you can discuss this with the receptionist when booking your appointment. All appointments are to be paid for on the day.

If you are seeing one of our specialised Allied Health Care Providers – there is a gap fee charged with the appointment.

All appointments are to be paid for in full on the day. If you have your bank account details registered with medicare, we can process your claim straightaway and you will receive your monies into your bank account between 1 to 4 business days.

If you have private health insurance, we can process your claim via HICAPS or we can print you an invoice to see reimbursement from your provider.

We ask that you arrive 10 minutes earlier that your appointment time to complete paperwork. Please bring your medicare card, health care card and private health insurance information with you to your appointment. It is very important to bring your referral from your doctor if you are seeing an allied health professional under a medicare care approved plan.
Your appointment length will depend on which specialised service you see. Please ask the receptionist at the time of booking your appointment.
This will be determined at your first consultation with your treating provider. They will organise a treatment plan with you during your consult.
You can pay by eftpos, credit card (except Amex) or cash at the time of your appointment. No personal cheques are accepted. Please note that we do not have accounts. All services are to be paid in full at the time of your appointment.
Please contact HEMAC on 9078 9997 during our clinic hours or via email at info@hemac.com.au and advice that you are unable to attend not less than 48h.

Please note that if you do not make contact with us a cancellation fee may be incurred.

Please refer to our fee and charges.